PT Infomedia Nusantara as the first company providing telephone information service in Indonesia in the year 1975 as the beginning of our bussiness. Under sub-division of Elnusa GTDI from Pertamina subsidiary, Infomedia has published Telkom Telephone Directory Yellow Pages.
The development shown by the establishment of PT Elnusa Yellow Pages in year 1984 which changed its name in year 1995 to be PT Infomedia Nusantara when PT Telekomunikasi Indonesia, Tbk. made investment. To support implementation of Good Corporate Governance at each aspect of company activity, Infomedia has published policy of company management guidelines in year 2008.
On June 30, 2009, PT Telekomunikasi Indonesia, Tbk. (TELKOM) through PT Multimedia Nusantara (Metra), the subsidiary with 99.99% share owned by TELKOM (here in after referred to as TELKOM Group) has signed Shares Sales & Purchase Agreement (SPA) to buy 49% share of PT Infomedia Nusantara (Infomedia) owned by PT Elnusa Tbk. (Elnusa), so that 100% share of PT Infomedia Nusantara has been owned by TELKOM Group.
Now, Infomedia with its vision to be the regional leader in integrated information and digital media solution has made various efforts to realize the vision by optimizing a competence in an opportunity to expand future business through transformation of business from 3 Business Pillars (Directory Service, Contact Centre Service and Content Service) toward Contact Center & Outsourcing Services and Digital Media & Rich Content (DMRC) Services.
Infomedia Contact Center & Outsourcing Services is defined as outsourcing provision business done by the third party for the company to one or several business functions in multi year contract. Contact Center & Outsourcing Services run by Infomedia is at present has voice based services such as Contact Center both for inbound and outbound and non voice such as direct mail and web development. However, Infomedia has now divided Contact Center & Outsourcing Services into four groups based on services provision such as Contact Center Services, HR Services, IT Services and Direct Mail.
While business expansion of Digital Media & Rich Content (DMRC) Services is based on development of information need which is getting fast and mobile, change of lifestyle and very fast development of technology. Infomedia divides DMRC business in 3 parts, printed (Yellow Pages, White Pages, & Special Directory), mobile (mobile application, SMS) and online (online ad, e-commerce, membership).
The whole products and services of Infomedia are all the company commitment to give prime solutions of information and communication service for customers and the society in Indonesia.
The development shown by the establishment of PT Elnusa Yellow Pages in year 1984 which changed its name in year 1995 to be PT Infomedia Nusantara when PT Telekomunikasi Indonesia, Tbk. made investment. To support implementation of Good Corporate Governance at each aspect of company activity, Infomedia has published policy of company management guidelines in year 2008.
On June 30, 2009, PT Telekomunikasi Indonesia, Tbk. (TELKOM) through PT Multimedia Nusantara (Metra), the subsidiary with 99.99% share owned by TELKOM (here in after referred to as TELKOM Group) has signed Shares Sales & Purchase Agreement (SPA) to buy 49% share of PT Infomedia Nusantara (Infomedia) owned by PT Elnusa Tbk. (Elnusa), so that 100% share of PT Infomedia Nusantara has been owned by TELKOM Group.
Now, Infomedia with its vision to be the regional leader in integrated information and digital media solution has made various efforts to realize the vision by optimizing a competence in an opportunity to expand future business through transformation of business from 3 Business Pillars (Directory Service, Contact Centre Service and Content Service) toward Contact Center & Outsourcing Services and Digital Media & Rich Content (DMRC) Services.
Infomedia Contact Center & Outsourcing Services is defined as outsourcing provision business done by the third party for the company to one or several business functions in multi year contract. Contact Center & Outsourcing Services run by Infomedia is at present has voice based services such as Contact Center both for inbound and outbound and non voice such as direct mail and web development. However, Infomedia has now divided Contact Center & Outsourcing Services into four groups based on services provision such as Contact Center Services, HR Services, IT Services and Direct Mail.
While business expansion of Digital Media & Rich Content (DMRC) Services is based on development of information need which is getting fast and mobile, change of lifestyle and very fast development of technology. Infomedia divides DMRC business in 3 parts, printed (Yellow Pages, White Pages, & Special Directory), mobile (mobile application, SMS) and online (online ad, e-commerce, membership).
The whole products and services of Infomedia are all the company commitment to give prime solutions of information and communication service for customers and the society in Indonesia.
Job Opportunities at PT Infomedia Nusantara (Telkom Indonesia) for February 2012
In our development business, we need candidates who are interested to join our company and participate in the process. Currently, we are seeking candidates for the position as it listed below :
Contact Center - Jakarta
Responsibilities:- Accept the incoming call
- Provide appropriate information needed by the customer
- Handling complaints
- Our need is approximately 200 people of candidates
- Male/ Female
- Maximum age is 35 years old at the time of recruitment
- Education minimum D3 from all major
- Able to communicate well
- Clear articulation of the words
- Having the experience of the call center field is preferred
- Graduated from a series of our selection tests
Closing Date : 24-2-12
Staff IT Contact Center - Jakarta
Responsibilities:
- Ensure all service related to technologies in an optimal functioning refers to the standard and quality requirements.
- Keeping contact center infrastructure activities went well.
- Monitoring, coordinating and evaluating of the technical control of the contact center infrastructure.
- Ensure the contact center infrastructures are in the best condition to produce the appropriate service standards.
- Implement the maintenance program for contact center infrastructure in accordance with a predetermined schedule.
Requirements:
- Male
- Age max 35 years old at the time of recruitment
- All Department of Education (minimum is from D3), GPA min. 2.5, Preferred majors : Management of Information
- Willing to work overtime and be available on call in case of system error
- Experienced in IT or contact center
- Control of hardware and software
- Control of network, LAN, PABX
- Resistant to pressure and dateline
- Graduated from the entire series of our selection tests
Closing Date : 24-2-12
Helpdesk Collection - Jakarta
Responsibilities:
- Coordination with the UBIS (Business Maker) consisting of Understanding of the contract with the customer to a particular article related to Billing Collection, Minutes of the documents requested as Billing, Send invoices to the Customer
- Do Reminding Activity to the Customer : Coordinate with the AVP AR & BC to do Reminding Activity in order billing, Reminding Call conduct based on data from the AVP AR & Billing Collection, Create and send a Letter of Reminding based on data from the AVP AR & Billing Collection, Perform visiting activity to the customer when points a and b above have been implemented and there is no payment from the customer, Doing visiting the Customer upon Customer request or order of AVP AR & BC
- Create Daily, Weekly and Monthly reports : The customers that have been reminded, The total volume and value of bills ever sent or managed, Report obstacles or barriers encountered for further action
Requirements:
- Female
- Maximum 28 years of age at the time recruitment
- Minimal education is D3, preferably majoring in economics, accounting, marketing
- Well dressed, Beautiful
- Especially those who already have experience in procurement, collection and or finance. Have excellent communication interpersonal skills
- Ready to work overtime and under pressure
Closing Date : 18-2-12
AM E-health Telkom - Jakarta
Responsibilities:
Account Manager e-Health Integrator is the consultant or the ambassador of the company in charge to maintain all clients of Telkom in the segment of Health (Hospital, pharmacy and doctor) who is appointed by the company.
Requirements:
Account Manager e-Health Integrator is the consultant or the ambassador of the company in charge to maintain all clients of Telkom in the segment of Health (Hospital, pharmacy and doctor) who is appointed by the company.
Requirements:
- Male/ Female Maximum age 35 years old
- S1 from Education Health Sciences (physicians, public health, Pharmacist)
- Has broad networking
- Marketing spirited
- Have extensive knowledge about the institutions or health agencies in Indonesia
- Customer Oriented spirited
- Experienced in Medical Representative to be preferred.
- Familiar with the sale of medical devices
Closing Date : 7-3-12
How to Apply ?
Step by Step Application Procedures
For every interested candidates who have meet all of the qualification that stated above, please send your resume and updated CV to the valid official address of the company in accordance to PT Infomedia Nusantara (Telkom Indonesia) Job Opportunities
Please submit immediately your comprehensive resume and other supporting documents by email with the description at subject email is "the position you have desired" (example : "Contact Center") then addressed to the following email below.
lowongan.infomedia@gmail.com or sdmccrekrutmen@gmail.com
Job Note : You can also doing a "Walk in Interview" process, that will be held on Monday - Friday, at 9 to 12 W.I.B at this address :
PT Infomedia Nusantara
Jl. RS Fatmawati No 75, Ged Bank Mandiri Lantai 5
Jakarta Selatan 12150
Only short-listed candidates will be invited via e-mail/phone for Test and Interview
