Hewlett-Packard (HP) is a leading global provider of products, technologies, solutions and services to consumers and businesses. Our offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, small to medium business and enterprises. Revenue reached US$100 billion for 2007. The company is organized into three main business groups, namely Personal Systems Group (PSG), Technology Solutions Group (TSG), and Imaging and Printing Group (IPG).
In addition, HP Labs, a central research function, focuses on inventing new technologies that change markets and create business opportunities.
HP Personal Systems Group (PSG) is one of the leading providers of personal computers in the world based on unit volume shipped and annual revenue. HP PSG provides commercial PCs, consumer PCs, workstations, handheld computing devices, digital entertainment systems, and other related accessories, software and services for the consumer.
Jobs at Hewlett-Packard in Indonesia - December 2011
Here are the job positions that currently required potential candidates :
Sales Manager-Enterprise Security Products - Jakarta
Requirements:
- Bachelor's Degree of Computer Science
- 7 + years of direct Security enterprise software sales experience
- Knowledge of the territory
- Proven history of exceeding software sales quotas through strategic selling skills
- Comfort with an enterprise and transactional sales model
- Experience and credibility selling at the CxO and senior sales business manager level
- Technical acumen but with the ability to relate it with business value
- Excellent qualifying and closing skills
- Work location : Jakarta
Good to have:
- Proven track record on closing seven figure transactions
- Ability to build strong and continuous partner relationships
Remote Center Engineer - Jakarta
Requirements:
- Bachelor's degree
- 2–3 years of practical customer support experience in an Enterprise IT environment having ISS/Windows platforms
- Should be able communicate at different levels of the customer's organization to describe the problem and resolution scenario
- Ability to stay focused under pressure and meet tight timelines
- Analytical problem solving skills and good team player
- Advantage if able to troubleshoot complex problems in Wintel/Linux environment
- Should be well-versed with the theory of operation and troubleshooting skills in the following areas: HP Proliant Server, HP Blade systems (p-class, c-class), Windows
- Advantage if have working knowledge in the following areas: Linux, Storage–tape drive/Library, LAN/WAN, Dell/IBM server
- Will be an added advantage to have following certifications: Microsoft Certified Systems Administrator (MCSA), Microsoft Certified System Engineer (MCSE)
- Knowledge management skills (creation and re-use of intellectual capital)
- Fluent in English and Indonesian Bahasa language
Job description
Role and Responsibility:
- Provide technical solution to enterprise customer via phone/web
- Validate customer contract entitlement and log a case for phone customer
- Accurately diagnose the customer reported issue; help resolve it over the phone/recommend part for customer self solve/recommend part and dispatch engineer onsite for repair
- Provide high standard in customer service
- Achieve high performance in key metrics
- Share best practices and technical knowledge obtained thru training/during problem solving with the rest of the team
- Participate in projects for self development
- Contribute technical subject articles in knowledge management database
- Participate in marketing promotion and programs to encourage customer to adopt new HP initiatives; Provide possible leads for potential sales/contract
- Strong soft skill to encourage customer to perform troubleshooting steps/convince customer on firmware/driver upgrade
Note : The closing date of those vacancies are on 23 December 2011.
How to Apply ?
Please submit your comprehensive resume to :
Hewlett-Packard Indonesia
Menara Danamon 23th Floor
Jl.Prof.Dr.Satrio Kav E4/6 - Mega Kuningan
Jakarta 12950
Phone: 62-21-57991088
Fax: (021) 57991578
Menara Danamon 23th Floor
Jl.Prof.Dr.Satrio Kav E4/6 - Mega Kuningan
Jakarta 12950
Phone: 62-21-57991088
Fax: (021) 57991578
